Terms & Conditions
For Courses & Free Resources

The terms and conditions set out in this document, together with our Privacy & Cookie Policy, constitute the details of our agreement in its entirety.
These terms refer to courses (free and paid) and free resources. Paid services are subject to different and specific terms.


You warrant that you have read and accepted these terms prior to accessing or purchasing any course or resource. To request an additional copy of these terms, please email This email address is being protected from spambots. You need JavaScript enabled to view it.

Should you disagree with these terms, please do not proceed to access or purchase any products.

These terms will apply from the date you purchase a course/programme or register on the site, whichever is soonest and will continue to apply to all further purchases.

We reserve the right to change these terms at any time. An up to date version of terms will always be available on this website and can be requested at any time by emailing This email address is being protected from spambots. You need JavaScript enabled to view it. .


In using the website and products/services made available, you undertake to abide by these terms and conditions and to maintain lawful conduct at all times.
If you breach any aspect of these terms, we may at our sole discretion, terminate your licence to use the products available on the site including those you have purchased. We may also cancel your registration and restrict you from using the website. Refunds will not be made in these circumstances and any outstanding payments will remain payable.


When accessing a free resource or purchasing a paid course, you are granted a fully revocable, non-transferable, non-exclusive, single-user licence to access online training materials and to download permitted content from the courses.

We reserve the right to modify, suspend or discontinue any aspect of the service, online content and courses without obligation to provide prior notice to you. We will not be liable to you or any third party for modifications or the withdrawal or suspension of courses and content.


All courses and programmes must be paid for in advance by one of the payment methods on the purchase page. Payment plans may be offered for individual programmes and courses.

Prices of courses include taxes, where applicable, and will be displayed on the course page. Prices may be changed at any time.


Refunds will not be made for courses that have already been accessed or where any materials have been downloaded except at the sole discretion of Polly Hearsey Marketing. By proceeding with your purchase you expressly agree to this term.

If you wish to request a refund for a product that you have not yet accessed, you should email This email address is being protected from spambots. You need JavaScript enabled to view it. to make a request within 14 days of purchase. Refunds will be made via the original payment method only. Should a refund be granted, your access will be revoked for the course(s) that have been refunded.


All content is owned by Polly Hearsey Marketing (the provider) and the intellectual property rights are wholly retained by the provider.
Courses and course materials are supplied for your private use and cannot be copied, distributed or otherwise shared (wholly or partly) without the express written content Polly Hearsey Marketing. You may not reproduce, modify, display or resell any of the content.
You acknowledge that the licence granted to access courses and resources does not transfer ownership, copyright or any other intellectual property rights to yourself. Downloads may be offered within the courses, these also remain the intellectual property of Polly Hearsey Marketing and may not be shared, modified, reproduced or resold.


The Website may contain links to pages on other websites. The provision of links does not constitute or imply endorsement of these sites. We do not author, edit, control, or monitor these sites and have no responsibility for the accuracy or availability of information on these sites. Links to external sites may be removed at any time, for any reason. We will not be liable for any business or transactions conducted by you with third parties on any external sites.


In order to provide the products and services through this website, and to comply with legal requirements, we need to collect certain information from you. We will only collect the minimum information required to deliver the services and meet our legal obligations. We will use the data we collect for some or all of the following:
• To maintain our internal records and meet our legal obligations.
• To improve the products and services provided.
• To get in touch with you should you have a query regarding products or services available.
• To send you promotional information via email on products, services, offers and other relevant information.

We will not share your information with third parties for any purposes other than to meet our legal obligations.

You can see the full details of how we will handle your information in our Privacy & Cookie Policy.


We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations that is caused by Force Majeure events outside our reasonable control.

A Force Majeure Event includes any act, event, non-happening, omission or accident beyond our reasonable control.

Our performance is deemed to be suspended for the period that the Force Majeure Event continues, and we will have an extension of time for performance for the duration of that period


You agree to indemnify Polly Hearsey Marketing in respect of any costs, claims, demands, losses or liabilities (including reasonable legal fees) incurred by Polly Hearsey Marketing as a result of or arising in any way from a claim by a third party which results from any breach by you of the provisions contained in these Terms.

You indemnify and keep us fully indemnified from and against all actions, claims, demands, costs, expenses, liabilities, loss, damages or other monetary relief brought, made or awarded against or incurred by us resulting (directly or indirectly) from:
1. you participating in the Online Content and Courses;
2. your access to or use of the Website or Online Content and Courses;
3. your breach of any of these Terms; and
4. any negligent act or omission, deliberate default or breach of statutory duty on your part.

Each indemnity in this paragraph is separate and independent from the other obligations in these Terms. Each of these indemnities is to remain fully effective despite any indulgence granted from time to time and despite any judgment or order.

The Online Content and Courses are provided to you “as is” and we make no warranty or representation to you with respect to them. We accept no liability for any special, indirect, incidental, consequential or economic loss howsoever caused arising out of or in connection with these Terms. This includes:
1. any loss of profit (directly or indirectly);
2. any loss of goodwill;
3. any loss of opportunity; or
4. any loss of data suffered by you.


You accept that you are 100% responsible for your own progress and results from participating in any courses or programmes. We cannot guarantee any specific results. You acknowledge that you have full control over how you use and implement the advice offered and you acknowledge that any results are dependent on you applying the techniques and advice in a way that is appropriate for your business.

You acknowledge and accept that any results you achieve are dependent upon you completing the course and applying the techniques and advice in a way that is appropriate for your individual business and you acknowledge that we have no control over how you use and implement the advice offered. We assume no responsibility for errors or omissions that may appear in any program materials.


These Terms and Conditions and the agreement between us and any dispute or claim arising out of or in connection with it will be governed by and construed in accordance with English law. The courts of England and Wales will have exclusive jurisdiction to settle any dispute or claim arising out of these Terms and Conditions and the agreement between us.

This agreement is made between you and Polly Hearsey Marketing, Herefordshire HR2 0AY UK. You can contact Polly Hearsey Marketing by emailing This email address is being protected from spambots. You need JavaScript enabled to view it.

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